Telehealth Physiotherapy
A physio appointment by video. Good for checking your exercises, reviews and advice when you cannot get to the clinic.
- Who it helps
- People we are already treating, people who are unwell or interstate, and anyone without transport.
- What happens
- We watch you move on camera, check and progress your exercises, and answer your questions.
- Not for
- New, unexplained injuries, possible fractures or new nerve symptoms. Those need an in-person visit.
- Cost
- Charged as a standard visit. Health fund cover for video varies, so check with your fund first.
Your visit, step by step
Get the link
We send you a video link before the appointment.
Set up
A phone, tablet or laptop with a camera, a little clear floor, and your bands or brace close by.
We work through it
If it turns out you need to be seen in person, we say so and rebook you.
Often helps with
- Checking your exercises
- Reviews between clinic visits
- Desk and workstation advice
- Return-to-sport planning
- When you are interstate
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Meet the team you will see
Every appointment is with one of our own AHPRA-registered physiotherapists. See their background, the conditions each of them focuses on, and how they approach your assessment and treatment.
Common questions
Can physio be done over video?
For exercise checks, reviews and advice, yes. Hands-on treatment and some tests need you in the room.
Do health funds cover telehealth?
It varies between funds and policies. Check with your fund before you book.
What do I need?
A device with a camera and microphone, a steady internet connection, and space to move.
Read more about telehealth
We are deliberately careful about what we will and will not do this way. A first appointment for a new, undiagnosed problem is usually better in person, because the assessment depends on feeling what the joint does. A follow-up on something we already understand often loses nothing at all.
What works well over video
- Progressing or correcting an exercise program we have already prescribed
- Reviewing recovery between in-person sessions
- Advice on load management, pacing and return to sport or work
- Ergonomic and workstation advice, where seeing your actual desk is the point
- Appointments when you are unwell, interstate, or without transport
What does not, and why we will tell you
Hands-on treatment obviously cannot happen over a screen, and neither can the parts of an assessment that depend on the physiotherapist moving the joint. Acute injuries, anything with a possible fracture, new neurological symptoms, and first appointments for an unexplained problem are all better in person.
If you book a video appointment and it becomes clear within a few minutes that you need to be seen in the room, we will say so and help you rebook rather than filling the time.
How it works
You will get a video link before the appointment. You need a phone, tablet or computer with a camera, a few square metres of clear floor, and somewhere to prop the device so we can see you move. Wear clothing you can move in and that lets the relevant area be seen.
Have anything relevant to hand — resistance bands, the brace, the scan report, the list of medications. It is a real appointment, not a phone call.
Cost and funding
Telehealth physiotherapy is charged as a standard consultation. Private health extras cover for telehealth physiotherapy varies a great deal between funds and policies, so check with your fund before booking rather than after. Medicare care plan rules for allied health telehealth are narrower than for in-person appointments; ask us when you book and we will tell you what applies in your case.
Book an appointment
Ready when you are — no referral needed, and it takes about a minute.
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