Who Can Access DVA Physiotherapy?

You may be eligible for physiotherapy services if you:

• Hold a Veteran White Card and are seeking treatment for an accepted service-related condition.
• Hold a Veteran Gold Card, or

A referral is required from one of the following:

• Your GP
• Medical specialist
• Treating doctor in hospital
• Hospital discharge planner

What Are Physiotherapy Services?

Physiotherapy at UpPlus Physiotherapy aims to:

• Reduce pain and stiffness
• Improve mobility and function
• Prevent further injury

We provide treatment for a wide range of conditions, including:

• Headaches & Vertigo
• Stroke rehabilitation
• TMJ (Jaw) issues
• Shoulder, Elbow & Hand injuries
• Spinal injuries & back pain
• Chest physiotherapy
• Lower limb conditions: Knee, Hip, Ankle
• Pelvic girdle pain
• Soft tissue injuries

What Treatments Are Available?

Our physiotherapists can provide:

• Individualised exercise programs to restore movement and control
• Airway clearance techniques to improve lung function
• Soft tissue mobilisation and massage to improve flexibility and reduce pain
• Dry needling for pain relief and improved mobility
• Hydrotherapy (water therapy) in a heated pool

How to Access DVA Physiotherapy

1. Obtain a referral from a GP, specialist, treating hospital doctor, or discharge planner.

2. UpPlus Physiotherapy will:

• Confirm your eligibility
• Assess your clinical needs
• Develop a personalised treatment plan

Note: From 1 October 2019, DVA referrals are issued under the Allied Health Services treatment cycle, allowing up to 12 sessions or 1 year, whichever comes first.

Cost of Treatment

There is no out-of-pocket cost. UpPlus Physiotherapy directly bills the DVA for all services provided.

How Many Visits Are Covered?

Coverage varies for each veteran. After your first visit, we can contact DVA on your behalf to confirm the number of sessions available.

Why Choose UpPlus Physiotherapy?

All our physiotherapists are specifically trained in DVA treatment protocols and billing processes, ensuring a smooth, stress-free experience for veterans. We understand the system, advocate for our patients, and provide the highest standard of care with the respect and attention our veteran community deserves.

In addition to in-clinic care, we offer home-visit physiotherapy consultations for eligible DVA clients who may have difficulty attending appointments in person. Our mobile physiotherapists provide the same high-quality, hands-on treatment and tailored rehabilitation programs in the comfort of your home.

This service is ideal for veterans with mobility limitations, transport challenges, or chronic conditions requiring ongoing support. We bring the equipment, expertise, and personalised care directly to you, ensuring continuity of treatment and improved access to physiotherapy when it's needed most. Home-visit consultations are available to clients within 15km of Adelaide, and associated travel costs are billed directly to DVA.