Physiotherapy for Australian Unity Members in Seaton
Australian Unity accepted — claim on the spot
Claim on the spot at reception — no forms, no waiting for reimbursement.
Australian Unity members are welcome at UpPlus Physiotherapy and can claim their physiotherapy rebate on the spot through HICAPS.
Australian Unity is a mutual rather than a listed insurer, and its extras packages tend to be built in tiers where the physiotherapy limit rises with the level of cover. That makes checking your annual limit worthwhile before starting a course of treatment.
Claiming your Australian Unity rebate at UpPlus
We claim at reception through HICAPS, so your Australian Unity rebate is deducted immediately and you pay only the difference by card. Nothing is posted, nothing is reimbursed weeks later, and you leave with the claim already settled.
- Bring your fund card — the physical card or the one in your fund's app.
- No referral required. Physiotherapy is a direct-access profession in Australia.
- Pay the gap only, by card, on the day.
- Tell us if you are near your annual limit so we can plan treatment around it.
Our fees and item numbers
| Item | Consultation | Fee |
|---|---|---|
| 500 |
Assessment consultation
Your first visit: history, physical assessment, diagnosis and treatment.
On your statement: ASSMENT CONSULT
|
$98 |
| 505 |
Subsequent consultation
A standard follow-up visit.
On your statement: SUB CONSULT
|
$79 |
| 506 |
Long subsequent consultation (2 areas)
A longer follow-up where more than one area is treated.
On your statement: LONG CONS 2A
|
$89 |
Fees may change. Your rebate depends on your cover, so your fund is the one who can quote it.
Questions about referrals, annual limits and waiting periods are answered the same way whichever fund you hold — see the questions common to every fund.
New patients can also use our initial consultation offer — terms are on that page.
How Australian Unity extras handle physiotherapy
Two numbers decide what you pay: the benefit Australian Unity pays per physiotherapy consultation, and how much of your annual physiotherapy limit remains for the calendar year. Both are visible in your online member account, and Australian Unity will quote them over the phone.
Australian Unity also structures some covers with a combined limit across several extras services rather than a dedicated physiotherapy limit. Where that applies, dental or optical claims earlier in the year can quietly reduce what is left for physiotherapy — so the figure to ask for is what remains for physiotherapy specifically, not the headline extras limit.
Who Australian Unity covers
Australian Unity is an open fund available to anyone. It has been a mutual since 1840, and health insurance sits alongside its banking and aged care arms. Physiotherapy is claimed under extras cover in the usual way, and your card works at any registered physiotherapist.
Whatever your cover, we treat back and neck pain, shoulder and knee problems, sporting injuries and post-operative rehabilitation at our Seaton clinic — including dry needling, shockwave therapy and hydrotherapy.
Australian Unity physiotherapy questions
Can I claim Australian Unity on the spot?
Yes. We process the claim through HICAPS at reception and you pay only the gap.
My policy has a combined extras limit — how does that work for physio?
On a combined limit, all your extras claims draw from the same pool, so dental or optical earlier in the year reduces what is left for physiotherapy. Ask Australian Unity what remains for physiotherapy specifically rather than relying on the overall figure.
Contacting Australian Unity
Only Australian Unity can quote your rebate, your remaining limit and any waiting period.
Visit the Australian Unity websiteAustralian Unity Health Limited. UpPlus Physiotherapy is independent and not an agent for any fund.
Book with your Australian Unity cover
No referral needed. We claim at reception, so you pay only the gap.