UpPlus Physiotherapy in Seaton treats Suncorp Health Insurance members and claims at reception through HICAPS, so your rebate comes off immediately and you pay only the gap. No referral is needed to book.
That matters here because UpPlus Physiotherapy is an nib First Choice provider, and First Choice benefits usually extend to Suncorp members. Most people holding a Suncorp card have no idea it is an nib policy, and so never think to ask.
Claiming your Suncorp Health Insurance rebate at UpPlus
We claim at reception through HICAPS, so your Suncorp Health Insurance rebate is deducted immediately and you pay only the difference by card. Nothing is posted, nothing is reimbursed weeks later, and you leave with the claim already settled.
- Bring your fund card — the physical card or the one in your fund's app.
- No referral required. Physiotherapy is a direct-access profession in Australia.
- Pay the gap only, by card, on the day.
- Tell us if you are near your annual limit so we can plan treatment around it.
Our fees and item numbers
| Item | Consultation | Fee |
|---|---|---|
| 500 |
Assessment consultation
Your first visit: history, physical assessment, diagnosis and treatment. On your statement: ASSMENT CONSULT
|
$98 |
| 505 |
Subsequent consultation
A standard follow-up visit. On your statement: SUB CONSULT
|
$79 |
| 506 |
Long subsequent consultation (2 areas)
A longer follow-up where more than one area is treated. On your statement: LONG CONS 2A
|
$89 |
Fees may change. Your rebate depends on your cover, so your fund is the one who can quote it.
Questions about referrals, annual limits and waiting periods are answered the same way whichever fund you hold — see the questions common to every fund.
New patients can also use our initial consultation offer — terms are on that page.
How your physiotherapy benefit works
Because nib underwrites this cover, physiotherapy benefits work the way nib's do: a benefit paid per consultation and an annual limit, both set by the tier you hold. Some policies apply a physiotherapy sub-limit inside a broader extras pool, which means your physiotherapy allowance can run out while the overall limit still shows a balance.
That is the figure worth asking about specifically. Extras waiting periods also apply on a new policy or after an upgrade, so confirm the date you become eligible before booking a course of treatment rather than after the first visit.
Who this cover is for
Suncorp Health Insurance is sold under the Suncorp brand and underwritten by nib, so claims are administered through nib's systems.
This cover is underwritten by nib — see our nib page for how the First Choice network works.
Whatever your cover, we treat back and neck pain, shoulder and knee problems, sporting injuries and post-operative rehabilitation at our Seaton clinic — including dry needling, shockwave therapy and hydrotherapy.
